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Terms & Conditions

POLICY
Lake Court Medical sells only to authorized dealers, medical facilities and hospitals.

TERMS
Net 30-Days upon credit approval. Late payments are subject to a $25.00 late payment charge. Past due invoices are subject to 1.5% per month interest. Visa, MasterCard and American Express can be used for payment at time of purchase. There will be a $10.00 handling fee for all credit card transactions that are not processed at time of order.

PRICING
All prices are F.O.B. point of shipping. Prices are listed in U.S. Dollars and Lake Court Medical reserves the right to change prices without prior notice.

FREIGHT
Free freight is available on qualifying orders over $750.00 delivered to ONE location and within the LCM delivery area.

Scooters, Lift Chairs and Mattresses can qualify for free freight if the following is met:
• If the order contains one lift chair plus $750.00 of general merchandise
• If the order contains lift chairs of two (2) or more.
• If the order contains one scooter plus $750.00 of general merchandise
• If the order contains scooters of two (2) or more.
• If the order contains Mattresses of ten (10) or more, unless ordered with bed packages.

Free freight does not apply to any special handling (Next Day Air, lift gate service, inside delivery, residential delivery, oversized items, etc.).

DROP SHIPS
All drop shipments and special orders are subject to freight & handling charges if applicable.

ORDERS
All orders under $750.00 may be assessed freight and handling charges whether delivered by LTL carrier or a Lake Court Medical vehicle. Orders under $750.00 that are delivered by a Lake Court Medical vehicle within the Lake Court delivery area will be assessed a $25.00 processing and handling fee. Any special handling or fuel surcharge assessed to Lake Court Medical by the manufacturer will be passed on to the customer. Special orders may require a deposit at time of order.

FUEL CHARGES
Regardless of the freight minimum, all fuel surcharges and related handling fees incurred for LTL deliveries will be billed.   A reasonable and customary fuel surcharge will be added to each delivery by a Lake Court Medical vehicle.

CLAIMS FOR SHORTAGES
Claims for shortages must be made within 24 hours of receipt of merchandise.

WARRANTIES
All items purchased from Lake Court Medical will be considered under manufacturers’ warranty guidelines. All warranty returns must have prior authorization from Lake Court Medical’s Customer Service Department.

RETURNS
All merchandise returned must have prior authorization from Lake Court Medical’s Customer Service Department.
All unauthorized returns will be refused and returned to sender. Invoice numbers or customer P.O. numbers, along with serial number or date codes, must accompany all requests for return. Returns must be made within 30 days and must be in the original packaging and in re-stockable condition. All returns are subject to a minimum 25% restocking/handling fee. Special orders, private labels, custom parts, discontinued items, and any assembled equipment are not eligible for return.

Effective April 1st, 2015