Service and distribution built around healthcare providers
Lake Court Medical Supplies supports home medical equipment providers, hospice organizations, long-term care communities, and other healthcare organizations with dependable access to medical equipment and supplies. Our customers rely on broad product availability, responsive service, and flexible distribution solutions designed to simplify purchasing and keep essential products moving.
From just-in-time delivery and reduced inventory requirements to product guidance and support after the sale, our team works to help customers operate efficiently and serve the people who depend on them. Here is what customers have shared about their experience with Lake Court Medical Supplies.
I would like to take this opportunity to thank Lake Court Medical for all their support, especially Dan O'Neill, our Account Representative. Lake Court has been vital to our success over the past 10 years. They have enabled us to reduce our physical warehouse size and cost. I truly believe their zero-risk inventory solution is the answer for us. They have also given us direction in product acquisition for completing client orders that resulted in many satisfied clients.
Lake Court has worked with us in getting quality products from over 80 vendors to choose from, which has helped facilitate our daily success. Lake Court is truly our business partner. We look forward to growing together in years to come. Thank you, Lake Court Medical, for your unique distribution model.
I personally cannot say enough good things about the services we receive from our Lake Court Medical representative and our in-house customer support staff. They have all been more than helpful with product questions, problems, and warranty issues. The sale is never complete until we are satisfied.
We are very impressed with the quality and reliability provided by Lake Court Medical. All of the staff are very helpful, courteous, and knowledgeable about the products. Deliveries are fast, and although very rare, issues are resolved quickly. The no-hassle returns on defective products make my job easy. No other company provides as much support as Lake Court does.
Lake Court Medical is the choice for my company because they make my purchasing needs easy. The ability to utilize a real-time warehouse just makes sense in today's HME climate. Lake Court provides me with the best products available and a same-day response time if needed. The people are knowledgeable, courteous, and a pleasure to deal with. I would recommend Lake Court to any HME company.
As Operations Manager and Owner of Healthsource, I can highly recommend Lake Court Medical as a vendor of durable medical equipment. We have been purchasing respiratory disposables, nebulizers, portable oxygen concentrators, lift chairs, scooters, bathroom safety products, walkers, commodes, rollators, hospital beds, patient lifts, and manual wheelchairs from Lake Court Medical for several years, since 2007. We have found their pricing, response time, delivery, and service after the sale to be outstanding.
One of the reasons we have partnered with Lake Court Medical is their ability to deliver quickly, within one to two business days, allowing our business to carry less inventory. We also appreciate that Lake Court Medical does not turn over its sales force as we have seen in other companies. Our salesman, Kevin Wedlock, has been our one and only representative the entire time and has consistently gone above and beyond the call of duty to help us serve our patients with excellence. In a difficult reimbursement environment, we have appreciated the way Lake Court Medical has helped us continue to provide quality, name-brand durable medical equipment to the many patients we serve in Charlotte County, Florida, and the surrounding area.
It would be difficult to adequately describe how valuable Lake Court has been to Alick's Home Medical. In the extreme case, I have had valued sales representatives load a 700-pound-capacity chair in their vehicle and drive it to me to meet a referral source need. In many cases, too numerous to mention, I have received critical DME on a next-day, no-freight basis to keep our core products in stock.
When I want to investigate changing my formulary of in-stock products, Lake Court is there to bring various options to the table, along with accessories and knowledge. All this is done at very competitive pricing. Lake Court is a just-in-time distribution source, but to leave it at that would sell the value far short. As the Alick's Home Medical mission is to treat our customers as we would our own mothers and fathers, Lake Court rises up time and time again to do no less. Thank you to the whole Lake Court team for being a true partner.
Lake Court Medical has been a great asset to OSF Home Medical Equipment through the startup of the business. Lake Court's ability to facilitate a seamless just-in-time policy has helped us control inventory quantities and even allowed us to take care of patients the same day when we did not have products. The ordering process is simple and saves us time. The sales staff is great to deal with, from their product knowledge to being available when we need new products. We are not treated like a client, but as a partner.
Lake Court has been an invaluable resource and partner to our business model. Over the last 15 years, we have utilized their services as our primary distribution source for virtually all of the major manufacturers' products. By working with Lake Court, we have taken advantage of their willingness and demonstrated ability to provide us with a greater than 98% fill rate within 24 to 48 hours.
This has enabled us to reduce our physical warehouse size and costs by nearly 40% over the past five years, while our business is still growing at approximately 25% to 30% on an annualized basis. I guarantee that once a provider better analyzes and understands its own costs, it will be anxious to contact Lake Court Medical.
